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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Miyamoto

Michael Miyamoto

November 12, 2024

5  out of  5
rating by Michael Miyamoto
"I dropped by Liza Faress’s State Farm office and spoke to Edie Denzel about my auto insurance and life insurance policies. She took care of my change of beneficiaries form. She also reviewed and actually lowered my auto insurance policy on one of my cars. Edie is very attentive and thorough in what she was doing. I liked her efficiency and very nice to talk to."
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DeMarco Smith

November 12, 2024

5  out of  5
rating by DeMarco Smith
"I just recently added a new vehicle to my policy. Fast process! The staff was very helpful and professional."
We responded:
"Hey DeMarco, I'm so happy we were able to help you with your insurance needs! Times are tight, every discount helps. - Liza Faress, State Farm Agent"
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Kent Cooper

November 4, 2024

5  out of  5
rating by Kent Cooper
"I just moved into Vegas and needed renter’s insurance. Edie made it a painless process. It was a quick and easy (not to mention affordable)."
We responded:
"Hello Kent. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance with your Renter's Insurance, we’re here to help! - Liza Faress, State Farm Insurance Agent"
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Julie Wrobel-Eckard

November 1, 2024

5  out of  5
rating by Julie Wrobel-Eckard
"I recently had the pleasure of working with Eva for my insurance needs, and I couldn't be more satisfied. From the moment I reached out, she was incredibly responsive and attentive. She took the time to understand my unique situation and provided tailored options that fit my budget and coverage requirements. Her knowledge of the industry is impressive, and she was able to explain complex terms in a way that was easy to understand. I truly felt supported throughout the process, and she was always available to answer my questions. I highly recommend Eva to anyone looking for help with insurance. Her commitment to excellent customer service and expertise made all the difference for me!"
We responded:
"Hi Julie! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
Profile photo of Mike Waldrup

Mike Waldrup

October 28, 2024

5  out of  5
rating by Mike Waldrup
"Eva Menchava was very helpful in helping us secure insurance for our autos and home. She was very informative, answered all questions to our satisfaction, was persistent yet pleasant with follow up to earn our business. Thank you for your outstanding customer service!!!!!"
We responded:
"Hi Mike, we make Customer Service a priority in our office. It's wonderful that we were able to help you with your auto and home insurance. Stop on by and say hello! - Liza Faress, State Farm Insurance Agent"
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Jolene Diaz

October 9, 2024

5  out of  5
rating by Jolene Diaz
"Eva was an absolute delight to talk with. She was knowledgeable. helpful, and very patient with all my questions. I saved $900+ on my car insurance from what I was about to pay. Thanks so much Eva, Liza, and State Farm!"
We responded:
"Hello Jolene, thank you for the wonderful review. I'm so glad we were able to help you with your auto insurance. To save even more, bundling is the way to go, We can help with Homeowners Insurance and Life Insurance too! - Liza Faress, State Farm Insurance Agent"
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Sue Smith

October 7, 2024

5  out of  5
rating by Sue Smith
"Ava was awesome and well educated. She made my day!!!! Thank you Ava!! Friendly and courteous!!!!"
We responded:
"Hello Sue, we truly value Customer Service in our office. We're happy to help you with your insurance needs! - Liza Faress, State Farm Insurance Agent"
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Sara Kaster

October 6, 2024

5  out of  5
rating by Sara Kaster
"Very friendly and helpful!"
We responded:
"Hi Sara, thank you for taking a moment to leave us a review. We would love to be your choice for insurance when the time is right! - Liza Faress, State Farm Insurance Agent"
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Pasquale Bruno

October 2, 2024

5  out of  5
rating by Pasquale Bruno
"Edie at Liza Faress State Farm was a tremendous help!!! My son relocated to Las Vegas for a job. Edie got him set up with renters insurance and property coverage at a great rate. She was responsive, thorough and thoughtful! THANK YOU!!!"
We responded:
"Hello Pasquale, I'm so glad we helped your son get his renters insurance. We're also available for Life and Auto Insurance when needed. Welcome to Nevada! - Liza Faress, State Farm Insurance Agent"
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Scott Anene

September 17, 2024

5  out of  5
rating by Scott Anene
"Such an amazing team"
We responded:
"Hey Scott, thank you for taking the time to leave us a positve review! We're happy we were able to help you with your insurance needs. - Liza Faress, State Farm Insurance Agent"
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Richard Lopez

September 17, 2024

5  out of  5
rating by Richard Lopez
"I was notified AAA was raising my insurance rates on my home and auto insurance. I had quotes from most of the major insurance providers. State Farm was by far the lowest price. Edie was able to increase my coverage and lower my payments. She advised me on how to get the best value for the insurance coverage. I was also able to cover my boat with State Farm also. I highly recommend!"
We responded:
"Hello Richard, what a great review you left for us! Thank you! I'm so glad you were satisfied with your experience at our office. Providing Home Insurance, Auto Insurance and Boat Insurance is a portion of what we can do. Referring your friends and family is the highest compliment! - Liza Faress, State Farm Insurance Agent"
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Paul Goldman

September 16, 2024

5  out of  5
rating by Paul Goldman
"Edie was so helpful today! Thank you!!"
We responded:
"Hi Paul, it is so nice of you to take the time and leave us a nice review. Customer service is a priority for our office! Thank you! - Liza Faress, State Farm Insurance Agent"
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Mary Sharpe

September 13, 2024

5  out of  5
rating by Mary Sharpe
"I was referred to Edie Denzel at State Farm for homeowners insurance on my manufactured home. I was very impressed with her professionalism and kindness in helping me get insured. I will be going back to get auto insurance and bundle my package, hopefully to get a discount. 😉"
We responded:
"Hello Mary, I'm so glad we were able to provide you with Homeowners Insurance. And, yes, bundling with Auto Insurance is the best option! Thank you for the wonderful review! - Liza Faress, State Farm Insurance Agent"
Profile photo of Dannis Kofsanidis

Dannis Kofsanidis

September 12, 2024

5  out of  5
rating by Dannis Kofsanidis
"Edie Denzel is doing Excellent job in that office !!!"
We responded:
"Hi Dannis, thank you for taking the time to leave us a 5 Star review. We strive to provide excellent customer service, while helping with your insurance needs! - Liza Faress, State Farm Insurance Agent"
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alvaro avelar

September 10, 2024

5  out of  5
rating by alvaro avelar
"Thank you Eva for your attention and for being very professional. Their insurance rates are the best I have had in a long time."
We responded:
"Hi Alvaro, we're so glad we were able to help you with your insurance needs. Thank you for the kind words! - Liza Faress, State Farm Insurance Agent"
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Nicole Chapdelaine

September 9, 2024

5  out of  5
rating by Nicole Chapdelaine
"Edie is always so proficient and informative! The rest of the staff always seems to be so helpful as well"
We responded:
"Hi Nicole, we appreciate the kind words. At our office, we make Customer Service a priority in our office. - Liza Faress, State Farm Insurance Agent"
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Diamond Dee Bell

September 9, 2024

5  out of  5
rating by Diamond Dee Bell
"Very cool people and very experienced I would highly recommend them 5 Stars"
We responded:
"Hello Diamond, thank you for taking the time to leave us a 5 Star review! We appreciate it! - LIza Faress, State Farm Insurance Agent"
Profile photo of Steven Mullins

Steven Mullins

August 30, 2024

5  out of  5
rating by Steven Mullins
"Very helpful with getting insurance at a much lower rate."
We responded:
"Hi Steven, I'm so glad we were able to help you with your insurance needs. Thank you for the wonderful review! - Liza Faress, State Farm Insurance Agent"
Profile photo of John Podhaisky

John Podhaisky

August 26, 2024

5  out of  5
rating by John Podhaisky
"I received great service from Eva to go along with the great rates I got on Home and Auto. I’m saving around $700 overall for the year vs. Farmers! Awesome. Thank you, Eva."
We responded:
"Hi John, we're happy to have you here at State Farm, welcome to the family! Bundling your Home and Auto is definitely the way to go! - Liza Faress, State Farm Insurance Agent"
Profile photo of Blanca Contreras

Blanca Contreras

August 24, 2024

1  out of  5
rating by Blanca Contreras
"Very poor service,, Went in bcs my aunt needed help with a pending claim, the lady in the front to the left, I believe Eddie that's what the name tag said, was super rushed to get us out of there, I tried explaining what we needed and she completely ignored us, I tried explaining 3 more times but she kept cutting us off as if we were a bother, definitely would not recommend If you like to be treated with respect."
We responded:
"Hello Blanca, I'm sorry to hear about your negative experience at our establishment. We strive to provide excellent service to all our customers, and I apologize if you felt rushed and ignored during your visit. We take customer feedback seriously, and I would like to assure you that we will address this issue with our team. It is important to us that every customer feels respected and receives the assistance they need. We hope you will give us another chance to exceed your expectations in the future. - Liza Faress, State Farm Insurance Agent"
Profile photo of Andrei R

Andrei R

August 22, 2024

5  out of  5
rating by Andrei R
"Edie is very detailed and thorough in finding and explaining good options in the policy. I’ve learned new things about my state regulations concerning my coverage. We picked the most reasonable options."
We responded:
"Hello Andrei, helping our customers understand their coverage so they can make the best decision for themselves in obtaining insurance it a focus in our office. Thank you for taking the time to leave us a kind review! - Liza Faress, State Farm Insurance Agent"
Profile photo of Branden Matson

Branden Matson

August 22, 2024

5  out of  5
rating by Branden Matson
"Eva went out of her way to provide me best customer service I have ever had with and ins. Company! She was able to help me with all my ins. needs I was very surprised when she was able to beat my current rate. She was attentive and honest and has great follow through I was happy with the experience and will come back to Eva for any future ins. questions or needs. Thank you!"
We responded:
"Hello Branden, Customer Service is a high priority in our office. I'm glad that you were happy with our service for your insurance needs and questions. - Liza Faress, State Farm Insurance Agent"
Profile photo of Gary Seals

Gary Seals

August 22, 2024

5  out of  5
rating by Gary Seals
"EVA MENCHACA The Agent she help me she was very helpful. I will definitely refer people to you guys thank you Eva"
We responded:
"Hi Gary, we appreciate the kind words! And we're so happy to help you with your insurance needs. We love referrals, they're the best compliment! - Liza Faress, State Farm Insurance Agent"
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Karrin Crilley

August 13, 2024

5  out of  5
rating by Karrin Crilley
"I spoke with Eva today and this was the best phone call I have made in quite some time. She was able to save me almost $1600 a year by bundling my homeowners and auto policies. It was so quick and easy. I think we spent less than five minutes on the phone to complete the transaction. Her customer service was the best. I recommend everyone calling Her and get a quote you will be both surprised and pleased. Thank you so much"
We responded:
"Hello Karrin, thank you for taking the time to leave us such a wonderful review. Bundling your Homeowners and Auto insurance policies are the best way to save money. We are very pleased to hear that you enjoyed experience with us. - Liza Faress, State Farm Agent"
Profile photo of Pat Owens

Pat Owens

August 5, 2024

5  out of  5
rating by Pat Owens
"Edie is the best agent we have had. She explained what we needed. Also, explained what we did not need. Took time with us and did not try to push anything on us."
We responded:
"Hi Pat, thank you for the kind words! Taking time for our customers, explaining their policies and making sure they are satisfied is very important in our office. - Liza Faress, State Farm Agent"