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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca Rodriguez Keogh

November 11, 2025

5  out of  5
rating by Rebecca Rodriguez Keogh
"This office staff has once again earned their 5-star rating! I am once again reminded of why State Farm is the "home" insurance company for our family, but Liza and her staff have provided amazing service. To the degree that my one previous downgrade has been thrown out and their 5-star rating is valid again! After several years, I finally experienced the substandard level of service I had previously only experienced at agencies other than State Farm . While I acknowledge that this may have been a random fluke, I also have little regard for the failure to assure me of coverage within a two-hour period, and after several phone calls and a text. In fairness, I was informed that there were several meetings which staff was required to attend. I truly do understand this. But the ultimate response to my inquiry was one which could have been given in the first call I made. I am confident that this office's staff will once again earn their stellar 5-star rating, but until I can feel like my patronage is valuable, I have to drop two stars. Christina has kept up the outstanding service previously experienced with this office, earning a 5-star rating. I highly recommend. As with my previous experiences, Edie was the definitive representative for this branch of State Farm, doing all the right things that exemplify excellent customer service. Five of five stars! Today's phone call with Edie, at Liza Faress' State Farm office, was genuinely one of the most efficient, productive, BENEFICIAL communications I have EVER had.The fact that it was with an insurance company is always the bonus when that company is State Farm. My specific issue today was not only immediately addressed by Edie, but she made it a joy to contribute my small part for it to be rectified. Her understanding & generous recognition of my specific concerns (partly due to my remote rural location) were the ideal example of customer service. She could teach a Master Class! Thank you, Edie! Brittany has been a stellar asset to this agency. She was able to provide me with the best coverage for the best price, and has been VERY helpful in navigating the transition from my previous provider. The folks at this agency are accessible and eager to help you learn just WHY it's nice to have a good neighbor."
We responded:
"Hi Rebecca :) Thank you for taking the time to leave us a review on your experience here at Liza Faress' State Farm Agency. We're very pleased that we were able to help you with your insurance questions. Welcome to the State Farm Family! - Liza Faress, State Farm Agent"
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linda black

November 11, 2025

5  out of  5
rating by linda black
"I visited Liza Faress State Farm office. They were friendly, helpful and felt like family. I love having an Agent that is available when I need them. I also love that they are so knowledgeable. Thank You Liza Faress State Farm."
We responded:
"Hello Linda! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Your State Farm Agent, Liza Faress"
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Ralph V

November 11, 2025

5  out of  5
rating by Ralph V
"I’ve had an excellent experience with State Farm for both my vehicle and mortgage insurance. Their representatives Eva and Nikki are consistently knowledgeable, patient, and genuinely focused on helping me find the right coverage. The process was smooth and stress-free, and I truly appreciate their commitment to customer care."
We responded:
"Hi Ralph! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Your State Farm Agent, Liza Faress"
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Rose Consiglio

October 2, 2025

5  out of  5
rating by Rose Consiglio
"Very friendly and precise"
We responded:
"Hello Rose! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Liza Faress, State Farm Insurance Agent"
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Tegan Ortega

September 30, 2025

5  out of  5
rating by Tegan Ortega
"Liza made the whole insurance process effortless and affordable. She took away the stress and just got it done. I wouldn’t shop anywhere else in Nevada now!"
We responded:
"Hello Tegan, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Liza Faress, State Farm Insurance Agent"
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Anthony C

September 11, 2025

5  out of  5
rating by Anthony C
"Every member of Lisa's staff has been exceptional including herself . Coming from another office they found ways to reduce my payments and restructure my billing periods. Special mention also of Eva also who has went out of her way for me concerning my account on multiple occasions."
We responded:
"Hi Anthony, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Liza Faress, State Farm Insurance Agent"
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Archibald Ajoste

September 6, 2025

5  out of  5
rating by Archibald Ajoste
"Fast and simple. A new resident of Nevada, shipping my car from a remote island im the Pacific(Saipan), Christine and Liza helped us get an insurance policy quickly!"
We responded:
"Hello Archie, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Welcome to Nevada! - Liza Faress, State Farm Insurance Agent"
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Cheryl Justice

September 5, 2025

5  out of  5
rating by Cheryl Justice
"Excellent and I highly recommend! 💯 ⭐ ⭐ ⭐ ⭐ ⭐ I have 3 vehicles insured that include road side assistance and a home ins policy. Liza and Christine have been so helpful and kind. I saved a ton of money converting 2 of my Corvettes to classics all with their knowledge and expertise. I have been with state farm for multiple years and will continue to stay."
We responded:
"Hi Cheryl, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your business and loyalty! - Liza Faress, State Farm Insurance Agent"
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Michael Cate

September 3, 2025

5  out of  5
rating by Michael Cate
"Where do I begin! It all started 20 years ago when Liza came into my life. Then she abruptly left me and the industry she was in. I had to chase after her and choose a new adventure in insurance. She and her team (Eva) have taken such great care of me and my now 17 year old daughter from home owners insurance , car insurance and now even life insurance. You should definitely look up Liza Faress with State Farm in Henderson!!!"
We responded:
"Michael! I'm so flattered!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Liza Faress, State Farm Insurance Agent"
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Julie Eckard

August 28, 2025

5  out of  5
rating by Julie Eckard
"I just purchased my home and auto insurance through Liza Faress State Farm and I’m very happy with the experience. The agent, Eva Menchaca, made the process easy, explained my options clearly, and bundling both policies saved me money. I feel confident knowing my home and car are well protected. Highly recommend!"
We responded:
"Hi Julie! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Liza Faress, State Farm Insurance Agent"
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Brisa Ugarte

August 28, 2025

5  out of  5
rating by Brisa Ugarte
"Eva at State Farm is amazing! She’s super helpful, patient, and really takes the time to explain everything clearly. I feel confident knowing my insurance is in her hands. Highly recommend!"
We responded:
"Hello Brisa, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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Lauren Lopez

August 28, 2025

5  out of  5
rating by Lauren Lopez
"I’ve only been to the State Farm office once, but I just have to say that Eva was so kind, knowledgeable, and welcoming. She took the time to answer my questions and made me feel comfortable right away. It’s not often you meet someone who’s both professional and genuinely nice, so I really appreciated the experience."
We responded:
"Hello Lauren! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - LIza Faress, State Farm Insurance Agent"
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Emily Bernardino

August 28, 2025

5  out of  5
rating by Emily Bernardino
"Eva is amazing. She’s hands down one of the sweetest & most knowledgeable insurance agents out there. She’s incredibly hard working and will go above and beyond to make sure you understand how your insurance works & what benefits you. I’d definitely recommend looking into a life insurance policy with this office as they go into detail about it’ll help you. Definitely recommend going to Eva for all your insurance needs"
We responded:
"Hello Emily!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Liza Faress, State Farm Insurance Agent"
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Alexandra Bernardino

August 28, 2025

5  out of  5
rating by Alexandra Bernardino
"Eva is hands down the best! took her time explaining everything to my family and I and made it so easy to understand. Hands down one of the most educated and nicest person I've met! Love this office!"
We responded:
"Hi Alexandra! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Liza Faress, State Farm Insurance Agent"
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Patricia Jimenez

August 28, 2025

5  out of  5
rating by Patricia Jimenez
"Eva is the best! She was incredibly helpful and super informative. She cared for us every step of the way. I’ll be recommending her to my friends!"
We responded:
"Hello Patricia, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Liza Faress, State Farm Insurance Agent"
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Marisol Montoya

August 28, 2025

5  out of  5
rating by Marisol Montoya
"I had such a great experience working with Eva. She made the whole insurance process so easy to understand and went above and beyond to find me the best coverage for my needs. She was patient and friendly. I really appreciate how she explained everything clearly and made sure I felt confident about my choices. I’d highly recommend Eva to anyone looking for a trustworthy and knowledgeable insurance agent."
We responded:
"Hi Marisol, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Liza Faress, State Farm Insurance Agent"
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Irene B

August 28, 2025

5  out of  5
rating by Irene B
"Eva is hands down one of the most knowledgeable and professional insurance agents I’ve ever met. She will help you in any way possible <3"
We responded:
"Hello Irene. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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qq qq

August 27, 2025

5  out of  5
rating by qq qq
"Christine helped me again, I could not solve it on my end, Christine took care of it instantly, most never respond like that, reaching someone in an agency is harder than one thinks, not Christine, instant answer, not even two rings, then identifies my problems, and takes care of them right on the spot. With Christine's help, my premium's been dropping!!! Thank you!"
We responded:
"Hello qq qq, thank you for all of the heartfelt words in your review. We value all of our customers and truly enjoy our seniors. We're here for you, happy to help in any way we can! - Liza Faress, State Farm Insurance Agent"
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Lynn cho

August 25, 2025

5  out of  5
rating by Lynn cho
"Very knowledgeable about what we asked"
We responded:
"Hi Lynn! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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Sue Smith

August 25, 2025

5  out of  5
rating by Sue Smith
"Christine is awesome. I love the employees there. Always upbeat and knowledgeable!! Great office and customer service!!!!!"
We responded:
"Hello Sue, we truly value Customer Service in our office. We're happy to help you with your insurance needs! - Liza Faress, State Farm Insurance Agent"
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Yuliet Herbert

August 21, 2025

5  out of  5
rating by Yuliet Herbert
"Great customer service! Everything was quick and easy to insure my vehicles!"
We responded:
"Hi Yuliet. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Liza Faress, State Farm Insurance Agent"
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Minda de Guzman

August 15, 2025

4  out of  5
rating by Minda de Guzman
"I called and talked to your insurance agent, Christine regarding my car insurance premium! She's been very helpful and I would like to thank her for her service!"
We responded:
"Hi Minda, thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! - Liza Faress, State Farm Insurance Agent"
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Claudette Zita

August 6, 2025

5  out of  5
rating by Claudette Zita
"Christine is readily available, always accomodating and very knowledgeable. I didn’t feel pressured at all into getting signed up for our car insurances. She laid out all options before I got convinced ."
We responded:
"Hello Claudette! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Liza Faress, State Farm Insurance Agent"
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Rena Rohrer

August 6, 2025

5  out of  5
rating by Rena Rohrer
"This was my first experience with State Farm Agency. Eva was very knowledgeable, professional and helpful . Explained everything in detail. I felt very confident in my switch from my prior insurance company to State Farm."
We responded:
"Hi Rena, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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Michael Mayfield

August 5, 2025

5  out of  5
rating by Michael Mayfield
"Ava, was so helpful even though I asked a million questions she had all the answers! I really feel comfortable knowing I have her and State Farm as my agent."
We responded:
"Hello Michael! Thank you for your 5-star review! Helping you understand your coverages is important in my office. My State Farm team and I are happy to be your good neighbor! - Liza Faress, State Farm Insurance Agent"