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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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HawaiianBoy

March 19, 2025

5  out of  5
rating by HawaiianBoy
"I recently switched my auto and home insurance and had an outstanding experience working with Christine Kennedy and Liza Faress. Christine handled everything from start to finish with professionalism, efficiency, and a level of care that’s hard to find. She answered all my questions, walked me through the process, and made switching policies effortless—all while saving me money! Liza, as the agent in charge, was also helpful and ensured everything was set up properly. I truly appreciate the excellent service, attention to detail, and cost savings from both Christine and Liza. If you're looking for a team that goes above and beyond for your insurance needs, I highly recommend them! Dane"
We responded:
"Hi HawaiinBoy, wow! What a wonderful 5-star review! We're so happy that you were satisfied with our service. If you need anything else for your insurance needs, please let us know! We love referrals, too! - Liza Faress, State Farm Insurance Agent"
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Jackie Owen

March 9, 2025

5  out of  5
rating by Jackie Owen
"I recently had the pleasure of Eva Menchaca in securing new auto and homeowners insurance. From the onset of our conversation Eva’s pleasant demeanor coupled with her knowledge and expertise made the process seamless. Eva’s customer service is impeccable and an asset to all customers that have the benefit of experiencing it. Thank you EVA!"
We responded:
"Hello Jackie, thank you so much for the wonderful review! I'm very happy we were able to help you with both your auto and home insurance; bundling is definitely the way to go!! - Liza Faress, State Farm Insurance Agent"
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Edward Pineda

March 4, 2025

5  out of  5
rating by Edward Pineda
"Fast response on my inquiry. She gets back to me for an update."
We responded:
"Hello Edward. We appreciate your review! We are delighted to know you had a great experience with our Liza Faress State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Liza Faress, State Farm Insurance Agent"
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Michael Montano

February 13, 2025

5  out of  5
rating by Michael Montano
"EVA MENCHACA fielded my request for new auto & homeowners insurance. What a godsend !!!! Extremely pleasant on the phone, asked a few questions. Very efficient very to the point gave me an unbelievable quote. It was quite a coincidence that her office was very close to where I was. I asked if I could come by and do the paperwork and complete the transaction. She said come on by everything went as planned. All papers were signed. She even helped me cancel my existing insurance and arrange to have automatic payments taken out of my account. I would recommend her highly thank you so much Much MM."
We responded:
"Hi Michael, thank you for leaving us a 5 Star Review! I'm so glad we were able to help you with Auto Insurance and Homeowners Insurance. Customer Service is a priority in our office. - Liza Faress, State Farm Insurance Agent"
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Shaukat

February 12, 2025

5  out of  5
rating by Shaukat
"Christine Kennedy was very helpful. We have been with State Farm for decades"
We responded:
"Hello Shaukat, thank you for reviewing Liza Faress' State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Liza Faress, State Farm Insurance Agency"
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Cameron Lue Sang

February 6, 2025

5  out of  5
rating by Cameron Lue Sang
"I've been in touch with Eva for a few years now to shop for better rates and while for the first couple years, she was not able to get me a better deal, she eventually was able to. I like her kindness, responsiveness, and persistence "to close the deal" without any unnecessary pressure. Give Eva a try!"
We responded:
"Thank you, Cameron, for giving us the opportunity to earn your business. We are here for your insurance needs. - Liza Faress, State Farm Insurance Agent"
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John Chalmers

January 30, 2025

5  out of  5
rating by John Chalmers
"I had to transfer our insurance to a new vehicle and get new cards and Christine did a wonderful job. She is a true professional and I highly recommend her."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future with Auto Insurance, please don’t hesitate to reach out. We are here to help! - Liza Faress, State Farm Agent"
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Bree Guico

January 27, 2025

5  out of  5
rating by Bree Guico
"I moved from out of state and Eva answered all of my questions and helped me get insurance I can afford on both my cars. Thank you, Eva!"
We responded:
"Hi Bree, we want our customers to understand their auto insurance, to feel comfortable with their decisions. I'm so glad you chose Liza Faress State Farm Agency for your insurance needs. My State Farm team and I are happy to be your good neighbor! Welcome to Nevada!! - Liza Faress, State Farm Agent"
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Ryan West

January 24, 2025

5  out of  5
rating by Ryan West
"Christine was very helpful and got me and my classic car all set up."
We responded:
"Hello Ryan, thank you for taking the time to leave us a 5-Star review. We are so happy to hear that you enjoyed your insurance experience with us! Classic car insurance is one of the auto insurance products that we offer; we also offer boat insurance and motorcycle insurance. - Liza Faress, State Farm Agent"
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Meaghan Coleman

January 23, 2025

5  out of  5
rating by Meaghan Coleman
"Eva was extremely helpful in explaining my options for renters and car insurance! Highly recommend if you are in the market for renters or auto insurance!"
We responded:
"Hi Meaghan, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Bundling Renters and Car Insurance is the way to go! - Liza Faress, State Farm Agent"
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Bryce Pierce

January 20, 2025

1  out of  5
rating by Bryce Pierce
"Terrible service, got kicked off the policy for no reason and said that I was unable to return (without a reason). They still had the audacity to continue taking my money on “life insurance” through the app, as I was - according to them - supposed to be kicked off and unable to come back. They even told me to take my car to the junkyard after a bent axle after being nailed on the side of my car by a hit and run (never was insured) I was able to repair my vehicle for a decent price out of pocket and am still able to drive it to this day. They never answered any calls or voicemails, they were seemingly eager to ask about someone that isn’t even on the policy, which made no sense at all. Super unprofessional and unsatisfied with their service, would NOT recommend 100%. THEY WILL TAKE YOUR MONEY!"
We responded:
"Thank you for taking the time to share your experience. We sincerely apologize for the frustrations you encountered with our service. Please know that we are committed to resolving any issues our customers face. It’s disheartening to hear about your experience with our communication, and we will investigate this further to ensure that it does not happen again. - Liza Faress, State Farm Agent"
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Elizabeth Ann Cooksey

January 17, 2025

5  out of  5
rating by Elizabeth Ann Cooksey
"Thank you Eva for all your help converting our Progressive Insurance policies to State Farm. You made the switch easy and saved us a lot of money. Your rank is a 10 of 10."
We responded:
"Hi Elizabeth. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Agent"
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Justin Vogel

January 15, 2025

5  out of  5
rating by Justin Vogel
"I was with Allstate for 25 years and switched to State Farm and cut my premium in half. Very thankful to Christine Kennedy from Liza Faress’ office, she’s been fantastic!!"
We responded:
"Hi Justin, thank you for taking the time to leave us a wonderful review. We're happy to have you here at Liza Faress State Farm Insurance Agency! - Liza Faress, State Farm Agent"
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Kylie Danielle

January 10, 2025

5  out of  5
rating by Kylie Danielle
"I switched to State Farm for my auto and renters insurance, and I couldn't be happier with the experience! Eva was very friendly, knowledgeable and patient throughout the process. She was able to answer any questions I had and offer me coverage at a fraction of what I was paying before. The experience was seamless, stress free, and remarkably quick. Thank you Eva and State Farm!"
We responded:
"Hi Kylie, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Liza Faress, State Farm Agent"
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Emily Elizabeth Manausa

December 18, 2024

5  out of  5
rating by Emily Elizabeth Manausa
"Christine was very professional and helpful in answering my questions regarding my insurance needs."
We responded:
"Hi Emily! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Insurance office. If you ever have any questions or need assistance with your insurance needs, we’re here to help! - Liza Faress, State Farm Agent"
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Scott Anene

December 18, 2024

5  out of  5
rating by Scott Anene
"Such an amazing I had a great experience with Christine who helped me with my insurance. The service was efficient, professional, and friendly. Highly recommend!"
We responded:
"Hey Scott, thank you for taking the time to leave us a positve review! We're happy we were able to help you with your insurance needs. - Liza Faress, State Farm Insurance Agent"
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Judith Chapman

November 20, 2024

5  out of  5
rating by Judith Chapman
"I highly recommend Liza Faress at State Farm. Her Executive Assistant, Edie was extremely helpful getting my insurance information to my mortgage lender. Edie has always been helpful, professional and knowledgable when I have called for assistance with an issue. Thank you!!"
We responded:
"Hello Judith. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your home insurance needs. - Liza Faress, State Farm Insurance Agent"
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Nancy Thacker

November 18, 2024

5  out of  5
rating by Nancy Thacker
"The office manger Edie was great. Liza was friendly and helpful as well. Edie helped us get a new car insured and got us a great rate. Highly recommend!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your auto insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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Michael Miyamoto

November 12, 2024

5  out of  5
rating by Michael Miyamoto
"I dropped by Liza Faress’s State Farm office and spoke to Edie Denzel about my auto insurance and life insurance policies. She took care of my change of beneficiaries form. She also reviewed and actually lowered my auto insurance policy on one of my cars. Edie is very attentive and thorough in what she was doing. I liked her efficiency and very nice to talk to."
We responded:
"Hello Michael, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! I'm so happy to see that you have Life Insurance, very important to take care of your loved ones. - Liza Faress, State Farm Insurance Agent"
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DeMarco Smith

November 12, 2024

5  out of  5
rating by DeMarco Smith
"I just recently added a new vehicle to my policy. Fast process! The staff was very helpful and professional."
We responded:
"Hey DeMarco, I'm so happy we were able to help you with your insurance needs! Times are tight, every discount helps. - Liza Faress, State Farm Agent"
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Kent Cooper

November 4, 2024

5  out of  5
rating by Kent Cooper
"I just moved into Vegas and needed renter’s insurance. Edie made it a painless process. It was a quick and easy (not to mention affordable)."
We responded:
"Hello Kent. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance with your Renter's Insurance, we’re here to help! - Liza Faress, State Farm Insurance Agent"
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Julie Wrobel-Eckard

November 1, 2024

5  out of  5
rating by Julie Wrobel-Eckard
"I recently had the pleasure of working with Eva for my insurance needs, and I couldn't be more satisfied. From the moment I reached out, she was incredibly responsive and attentive. She took the time to understand my unique situation and provided tailored options that fit my budget and coverage requirements. Her knowledge of the industry is impressive, and she was able to explain complex terms in a way that was easy to understand. I truly felt supported throughout the process, and she was always available to answer my questions. I highly recommend Eva to anyone looking for help with insurance. Her commitment to excellent customer service and expertise made all the difference for me!"
We responded:
"Hi Julie! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Liza Faress, State Farm Insurance Agent"
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Mike Waldrup

October 28, 2024

5  out of  5
rating by Mike Waldrup
"Eva Menchava was very helpful in helping us secure insurance for our autos and home. She was very informative, answered all questions to our satisfaction, was persistent yet pleasant with follow up to earn our business. Thank you for your outstanding customer service!!!!!"
We responded:
"Hi Mike, we make Customer Service a priority in our office. It's wonderful that we were able to help you with your auto and home insurance. Stop on by and say hello! - Liza Faress, State Farm Insurance Agent"
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Jolene Diaz

October 9, 2024

5  out of  5
rating by Jolene Diaz
"Eva was an absolute delight to talk with. She was knowledgeable. helpful, and very patient with all my questions. I saved $900+ on my car insurance from what I was about to pay. Thanks so much Eva, Liza, and State Farm!"
We responded:
"Hello Jolene, thank you for the wonderful review. I'm so glad we were able to help you with your auto insurance. To save even more, bundling is the way to go, We can help with Homeowners Insurance and Life Insurance too! - Liza Faress, State Farm Insurance Agent"
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Sue Smith

October 7, 2024

5  out of  5
rating by Sue Smith
"Ava was awesome and well educated. She made my day!!!! Thank you Ava!! Friendly and courteous!!!!"
We responded:
"Hello Sue, we truly value Customer Service in our office. We're happy to help you with your insurance needs! - Liza Faress, State Farm Insurance Agent"